Only Pleasant Surprise!
No one likes wasting time or being caught off guard.
Things You Should know:
Here are The Purple Dog’s Grooming Appointment Policies that you need to be made aware of:
- Your dog must be current on Bordetella, Distemper, Rabies, and CIV Influenza Vaccines before grooming services can be received.
- We do have a Grooming Brochure that lists pricing. However, any and all pricings are estimates. Extra charges may occur based on coat type and condition.
- Credit Card information must be on file to make an appointment.
- Please have your dog on a leash when they arrive.
Grooming Cancellations / No Show Policy:
Cancelling your grooming appointment with less than a 48-hour notice will result in 50% of the scheduled services being debited to your account. We ask that our clients be timely with scheduled appointments and arrive on time. If you have not arrived at 15 minutes past your scheduled appointment time your appointment it will be marked as a no-show. The cancellation fee will apply and the appointment will need to be rescheduled.
As always, we do our best to serve our clients and their pets. If a conflict with your appointment should arise, please contact us to reschedule at a more fitting time.